Skip to content

Complex Care Housing

The program offers 24/7 onsite support and individualized health and social services for up to 20 adults in Kelowna.

Two men in the kitchen with a kettle

Contact Us

About Complex Care Housing

Complex Care Housing is a 20-bed housing program in Kelowna that provides adults with stable housing alongside enhanced health, social, and daily living supports. Delivered in partnership with Interior Health, the program offers a safe, supportive environment where people can access the care they need while working toward greater stability and their own goals.

 

With 24/7 onsite staffing and individualized, person-centred support, the program serves adults navigating mental health, substance use, and other complex challenges. Support is tailored to each person’s needs and may include assistance with daily living, connecting to health services, building life skills, and strengthening overall well-being.

 

Residents have access to:

  • Private housing in a supportive environment
  • 24/7 onsite staffing
  • Individualized health and social supports
  • Life skills development and daily living supports
  • Nursing and other health-care services through Interior Health
  • Connections to community, cultural, and peer supports
  • Harm reduction and recovery-oriented supports
  • Individualized care planning and goal setting

 

The program helps address gaps in housing and health services by providing integrated supports where people live, helping residents build stability, improve well-being, and remain connected to their community.

Location

Interior BC

How To Apply

Referrals to the program are managed by Interior Health.

FAQs

What is Connective’s experience in Kelowna?

Connective has more than 25 years of experience providing support services throughout the Interior. Today, we operate more than 340 units of transitional, supportive, and affordable housing across the region. This depth of experience enables us to bring strong operational expertise as we work alongside local partners to develop programs that are responsive to community needs and grounded in the local context.

What training do staff have?

Connective staff will be equipped with training and skills to support residents. This includes, but is not limited to, crisis prevention training; First Aid/CPR; mental health first aid training; substance use awareness and safety training; and trauma-informed training.

Contact Complex Care Home

Everyone deserves to feel safe and included in their chosen community, and so we are here for everyone – at every stage, in any circumstance.

 

Whether you’re looking for services or looking for information, we invite you to explore our website or contact our staff anytime using this form.

"*" indicates required fields

FAQs

What is Connective’s experience in Port Alberni?

While this is Connective’s first program in Port Alberni, we have more than 30 years of experience providing support services on Vancouver Island. This includes operating 450+ units of transitional, supportive, and affordable housing. This depth of experience allows us to contribute strong operational insight as we work alongside local partners to build a program that is responsive to community needs and rooted in the local context. 

What training do staff have?

Connective staff will be equipped with training and skills to support residents. This includes, but is not limited to, crisis prevention training; First Aid/CPR; mental health first aid training; substance use awareness and safety training; and trauma-informed training.

What is the policy on alcohol and substance use?

Residents are expected to maintain a substance-free living environment throughout their stay.