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Working Across Sectors to Focus on the Person: North American Examples

Bridging differing mandates and structures to bring the person’s holistic needs and outcomes into focus

Our November session continues to focus on the question of bridging differing mandates and structures within the health, justice, and social sectors to bring the person’s holistic needs and outcomes into focus.


In June, we looked at two international examples of complex service delivery: The Mental Health Crisis Care Concordat in the United Kingdom, and The Multiple and Complex Needs Initiative (MaCNI) in Victoria, Australia.


On November 4th, our webinar furthered this discussion by exploring two North American examples of how we can work across sectors to focus on the person. This includes the Peer Assisted Crisis Team (PACT) program developed by the Canadian Mental Health Association BC Division, developed as an auxiliary or alternative to police response to people in mental health crisis in the community; and the Massachusetts Community Justice Project (MCJP) led by the Executive Office of the Trial Court of Massachusetts. MCJP brings together local criminal justice, treatment, recovery, crisis, healthcare, and social service partners to identify local resources and gaps in services and create an action plan to enhance collaboration and reduce the risk of justice-involvement and recidivism for people with addiction and/or mental illness.


This session was facilitated by Dr. Allan Castle and features an expert panel that discusses coordinating complex service delivery.



Chief Executive Officer, Canadian Mental Health Association BC Division



Director of Policy, Canadian Mental Health Association BC Division



MPH, Manager, Massachusetts Community Justice Project



Deputy Director, Office of Research and Development, Boston Police Department